These days, technology has taken over the world, becoming the number one solution to any problem. Whatever situation you might be confronting, you may rest assured that out there somewhere, there is an application or software ready to solve your problem. It might sound far-fetched, but this is how things work in reality. Take for instance the world of business. Trading is done through software and programs. Furthermore, communication between the client and the entrepreneur, but also between the members of the staff is realized by means of technology. Since this is reality, you might as well make the best of it. The salon scheduling software is a great way of demonstrating just how beneficial using technology to improve your business actually is. Perhaps a more practical approach is the right way of tackling this issue. So, instead of listing the advantages, here are three problems that can be easily solved by means of the previously mentioned tool.
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How to deal with no shows?
It is rather frustrating to make an appointment for a client, who doesn’t show up and does not bother to announce. Whatever the explanation might be, it makes no difference, as you still lose money. So, how do you handle such a problem? What is the solution? Instead of simply accepting the fact and taking these cancelled appointments as collateral loses, you could invest in a dedicated salon scheduling software, coming with an email confirmation feature. Let technology work for you, make it simple for the client to confirm or cancel the appointment in real time. If the client cannot honor the appointment for various reasons, you could schedule someone else in that time frame, so you won’t be losing money. The software allows you to know all these details in real time, when there is still a chance to turn the situation into your advantage.
Cannot remember your last conversation with the client?
This is a normal situation, which in all fairness should not even be considered a problem. However, it exists. Hair stylists see dozens of people on a weekly basis. So remembering each and every conversation is impossible. Still, that does not mean that clients don’t feel offended when they notice that the previous discussion has been forgotten. Given the fact that your priority is establishing strong relationships with your clients, investing in the salon software, which allows you to adequately manage client conversations, requests regarding services or professional hair products, is the solution to your problem.
The inability to fulfill the client’s request
This is a rather serious problem and it could affect your business permanently, if it should happen regularly. Inventory is a big deal, especially if your salon informs clients that it will be offering professional hair products. Imagine that a client comes up to you and asks for the hair repair treatment. Unfortunately, after consulting the inventory, you realize that you will have to decline the request on the grounds that you lack the product in question. In that moment, your inability to take a close look at the inventory has just cost you a client. What is the solution? Simple, invest in a software that has related inventory features, including alarms and notifications. This way, you will completely avoid such situations in the future.